RingCentral’s customer call management features are now available within the 1CRM customer relationship management (CRM) platform. 1CRM already provides a wealth of information and powerful insights to business users, and when integrated with RingCentral, we now provide a more comprehensive view of customer interactions, in addition to smoother operational workflow. Detailed Description: 1CRM for RingCentral seamlessly…
Get ready to update your 1CRM system to version 7.8 this week! You’ll discover new integrations, enhanced customization options, customer satisfaction surveys, and be the first to purchase Flex – our brand new flat design theme. Discover the new and exciting features that make 1CRM the ultimate CRM platform to grow your business in today’s competitive market! This…
Whether you sell services or actual products, one of the best things you can do is to allow your visitors to easily get in touch with you. By using a CRM system such as 1CRM, your clients can get in touch using phone, email, web-to-lead forms and a self-service customer portal. Now, you can provide potential clients…
Looking to spice up your CRM? Check out this new 1CRM theme, as created by our partner visual4 GmbH! Coming in 2015 • Flat Design • Customizable Backgrounds • Modern User Interface Excited yet? We are too. But you don’t have to wait to get started with 1CRM… Get your 1CRM 30-day free trial today, so that…
Software Advice, a review site for software applications, recently analyzed nearly 365 interactions with marketing automation software buyers to discover the top reasons for evaluating, the most requested features and most active buyer sizes and segments. Key findings are summarized below! Key Findings: Nearly all buyers (98 percent) are looking for dedicated marketing automation software for the first time,…
Have you been looking for a CRM with Skype integration? You’re in luck because 1CRM includes Skype integration and a brand new call timer that automatically logs the duration of each call! This is especially helpful for booking hours, and also keeping track of time spent on support cases. After all, time is money in business. This tool enables…
When choosing a CRM system and during the CRM implementation it’s important to understand your areas of lead tracking, accounts, contacts, and opportunities. These areas represent the stages of your sales cycle and the people that are your targets for selling. Here are two examples of Tracking leads using CRM software: In the first example…
Leads, Leads, Leads! As a salesperson your marketing team never seems to give you enough quality leads, and as a marketer your sales team is never doing enough with the leads you give them. Sales and marketing are completely symbiotic relationships as both rely on each other to reach their goals. It would seem fitting…
During this exciting week at CeBIT 2015, 1CRM has released version 7.7! With more white space and a splash of colour, 1CRM 7.7 is the new fresh face of the CRM marketplace. And the changes aren’t just skin deep – there are many new and exciting features to help you grow your business and save…
When it comes to small business CRM every business required different features. However, there is a core set of features that small businesses should make sure that CRMs include to make sure that the solution you choose will work for you now and in the future. The last thing you want to have to deal…