Product Support Resources
While we expect you’ll find the use of info@hand to be largely self-explanatory, it is always handy to have support resources available to learn the details of advanced features.
Video Learning Library
The info@hand Video Learning Library is a quick and easy way to see just how to use info@hand’s broad feature set. Before or after purchasing info@hand the videos here are a great resource.
The info@hand Video Learning Library is a quick and easy way to see just how to use info@hand’s broad feature set. Before or after purchasing info@hand the videos here are a great resource.
Searchable Online Help System
The online Help system is a great way to learn more details of a particular feature in info@hand. It contains all the text and pictures of the info@hand User Guide in a format that makes it easy to search for specific topics.
The online Help system is a great way to learn more details of a particular feature in info@hand. It contains all the text and pictures of the info@hand User Guide in a format that makes it easy to search for specific topics.
Documentation
The info@hand Documentation set includes User and Implementation Guides for info@hand itself, as well as for the Self-Service Portal & eStore, the info@hand Finance for QuickBooks option, and more - all in handy PDF format.
The info@hand Documentation set includes User and Implementation Guides for info@hand itself, as well as for the Self-Service Portal & eStore, the info@hand Finance for QuickBooks option, and more - all in handy PDF format.
Customer Support
- Clients may request support at any time 24/7 using the Technical Support Request form. info@hand Support and Update Subscriptions are offered on these Terms of Service.
- Incidents may be resolved via email, phone, or remote access to a client’s On Premise instance of info@hand, as appropriate.
- Each info@hand installation also includes the Searchable Online Help system to assist users in finding out the finer details of advanced features.
- All Technical and User documentation is available here. Use Adobe Acrobat Reader or Mac Preview to read, print or search these guides.
